Get In Touch
Contact our team
we're here to help.
Have questions about pricing, self-hosting configurations, camera compatibility, or want to report a security vulnerability? Write us a message.
Direct Channels
Other ways to connect
For code contributions, bugs, or feature suggestions, feel free to open a ticket or join the discussion directly on our GitHub repository.
Response time
Direct support response
We review submissions daily. You can expect a response within 24 to 48 hours for general inquiries. For direct queries, reach us at support@facenox.com.
Security concerns
Private advisory path
Do not submit sensitive system bugs here. Use our private draft security advisory path on GitHub instead.