Question 1

Is Facenox really free?

Accepted Answer

Yes. The desktop app is 100% free and open-source forever. No subscriptions, no hidden fees, no limits on people or devices when used locally. Facenox Cloud has paid plans for multi-branch sync and web reporting, but the core desktop app works fully offline at zero cost.

Question 2

Why is Facenox open source?

Accepted Answer

Trust. Face recognition deals with biometric data, so the code needs to be auditable by anyone. Open source means security researchers, privacy advocates, and users can verify exactly what the app does. It also lets developers audit, modify, and contribute to the code (AGPL v3).

Question 3

Do I need the internet to use Facenox?

Accepted Answer

No. The desktop app runs fully offline. Face enrollment, recognition, and logging all happen on your device. Internet is only needed if you choose to sync logs with Facenox Cloud.

Question 4

What operating systems does Facenox support?

Accepted Answer

Windows, macOS, and Linux. The desktop app runs on any standard machine with a webcam.

Question 5

What cameras work with Facenox?

Accepted Answer

Any webcam works. Built-in laptop cameras, USB webcams, and external capture cards. No special hardware required.

Question 6

Does Facenox store photos of my face?

Accepted Answer

No. Facenox does not store or upload raw face photos. Raw camera frames are processed locally and are never persisted to disk. Facial features are converted into encrypted mathematical templates on the device.

Question 7

Can I cancel my Facenox Cloud subscription anytime?

Accepted Answer

Yes. You can cancel at any time. The desktop app keeps working fully offline no matter your subscription status.

Question 8

How many people can use Facenox?

Accepted Answer

The free desktop app supports unlimited people locally on your PC. When connecting to Cloud Sync, the free Essentials plan supports up to 10 people and 1 device. Paid cloud plans support up to 50–150+ people with multiple devices. See the pricing table above.

Question 9

Do I need an account to use the desktop app?

Accepted Answer

No. The desktop app works completely offline with zero account setup. Download, install, and start enrolling faces. An account is only needed if you want cloud sync features.

Question 10

How long does it take to set up?

Accepted Answer

About 5 minutes. Download the app, enroll your people, and you are ready. No servers, no accounts, no configuration needed.

Question 11

What happens to my attendance data if the power goes out?

Accepted Answer

Logs are saved locally on the device. When power comes back, the app picks up where it left off with no data loss.

Question 12

Can I use Facenox across multiple locations?

Accepted Answer

Yes. Set up the desktop app on any device at any location. Facenox Cloud lets you see attendance across all sites in one centralized dashboard.

Question 13

Is my data secure?

Accepted Answer

Yes. Raw camera frames are not persisted to disk or uploaded to the cloud. Face data is converted into encrypted mathematical vectors that cannot be reversed into photos. Attendance logging runs offline by default, and cloud sync uses AES-256-GCM encryption.

Question 14

Can I export attendance reports?

Accepted Answer

Yes. The desktop app and Remote Cloud both support CSV export of attendance logs for payroll and record keeping.

Biometric attendance
on any webcam.

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Biometric attendanceon any webcam.